E-Learning - Human Resources

This course defines discrimination, outlines responsibilities for prevention, and explains appropriate responses to occurrences of discrimination.

DISCRIMINATION-FREE WORKPLACE COURSE TOPICS:

• Workplace discrimination.
• Discrimination and the law.
• Promoting a discrimination free workplace.
• Guidelines for managers and employers.
• Workplace discrimination charge.

ONLINE ASSESSMENT: Testing conducted throughout this online course is designed to reinforce the information presented. A mark of 80% must be achieved in order to receive a certificate of completion. Users are able to repeat the course twice if the pass mark is not achieved.

ONLINE CERTIFICATE OF COMPLETION: Upon successful completion of this course, a certificate of completion will be available for download and printing.

Diversity continues to play an important part in the workplace. As awareness of diversity has spread, its meaning has expanded. It’s become obvious that understanding what diversity means, and why it’s important at work, is just as important to employees as it is to managers.

DIVERSITY - VALUING DIFFERENCES COURSE TOPICS:

• Describe what diversity means today and how that definition has changed.
• Explain the difference between intent and behaviour in the workplace.
• Describe how “Emotional Intelligence” affects the work environment.
• Explain four ways an employee can support a workplace of inclusion.
• List four generations in today’s workforce and explain how they are different.
• Apply change management strategies to help support diversity in the workplace.

ONLINE ASSESSMENT: Testing conducted throughout this online Diversity - Valuing Differences course is designed to reinforce the information presented. A mark of 80% must be achieved in order to receive a certificate of completion. Participants are able to repeat the course two times if the pass mark is not achieved on the first attempt. Print materials for this course can be accessed online.

ONLINE CERTIFICATE OF COMPLETION: Upon successful completion of this online course, a certificate of completion will be available to download and print.

This course defines and demonstrates various types of harassment and bullying, and explains the responsibilities of supervisors, including those outlined in Ontario Bill 168 and BC Bill 14.

HARASSMENT PREVENTION COURSE TOPICS:

• What constitutes sexual harassment, other types of harassment, and retaliation.
• The difference between impact and intent.
• How to effectively prevent harassment.
• How to effectively respond should harassment occur.
• Manager and supervisor responsibilities and liability.
• How and why to use the company complaint procedure.
• The importance of good citizenship in the workplace community.

ONLINE ASSESSMENT: Testing conducted throughout the Harassment Prevention course is designed to reinforce learner understanding and retention. A mark of 80% must be achieved in order to receive a certificate of completion. Participants are able to repeat each course twice if the pass mark is not achieved.

ONLINE CERTIFICATE OF COMPLETION: Upon successful completion of each of these online courses, a certificate of completion will be available to download and print.

This course is designed to teach workers, supervisors, and management about the benefits, authority, responsibilities, members, and functions of Joint Health and Safety Committees.

JOINT HEALTH AND SAFETY COMMITTEES AWARENESS COURSE TOPICS:

• Joint Health and Safety Committee definition.
• The authority and responsibilities of a JHSC.
• The roles and responsibilities of JHSC members.
• JHSC functions.
• Meeting agenda preparation.
• How to conduct effective meetings.
• Meeting minutes preparation.

ONLINE ASSESSMENT: Testing conducted throughout this online Joint Health and Safety Committees Awareness course is designed to reinforce the information presented. A mark of 80% must be achieved in order to receive a certificate of completion. Participants are able to repeat the course two times if the pass mark is not achieved on the first attempt. Print materials for this course can be accessed online.

ONLINE CERTIFICATE OF COMPLETION: Upon successful completion of this online course, a certificate of completion will be available to download and print.

This innovative, one-of-a-kind course provides managers, supervisors and foremen with an understanding of how personality contributes to increasing or reducing safety risks in the workplace and how you can tailor your coaching and management style to be a more effective leader in reducing safety incident rates.

During the course, you will be asked to complete a brief assessment designed to increase your Safety Self-Awareness. The assessment will give you a picture of your own personality default settings so you can leverage your strengths and target areas where you can develop and improve. Your results will be combined into a personal safety profile and throughout the course, your learning will be geared specifically towards this profile.

MANAGING SAFETY SELF-AWARENESS COURSE TOPICS:

• Understanding Personality Differences.
• Human Error and Workplace Incidents.
• Managing Safety Risk Factors.
• The Six Dimensions of Safety Risk.

ONLINE ASSESSMENT: Testing conducted throughout this online course is designed to reinforce the information presented. A mark of 70% must be achieved in order to receive a certificate of completion. Participants are able to repeat the course twice if the pass mark is not achieved.

ONLINE CERTIFICATE OF COMPLETION: Upon successful completion of this online course, a certificate of completion will be available for download and printing.

While there is much debate about many aspects of ergonomics, everyone agrees on one thing: by using proper ergonomic techniques, employees can be safer and more productive as well as feel better at the end of the day.

This course uses a powerful combination of audio, full-motion video, text, and colourful graphics to explain how to recognize ergonomic problems and explore practical solutions employees can use to help deal with ergonomic problems in the office.

OFFICE ERGONOMICS COURSE TOPICS:

• Physiology of the body.
• Parts of the body most affected.
• Eye strain.
• Pragmatic preventative measures.
• Correct use of office equipment.
• Exercises and stress release.

ONLINE TEST: Testing conducted throughout this online Office Ergonomics course is designed to reinforce the information presented. A mark of 80% must be achieved in order to receive a certificate of completion. Participants are able to repeat the course twice if the pass mark is not achieved.

ONLINE CERTIFICATE OF COMPLETION: Upon completion of this online course, a certificate of completion will be available for download and printing.

Using the talents of nationally renowned magician Steve Faris to capture the audience’s attention, this program emphasizes that safety does not happen by magic, but requires commitment and participation from everyone. This highly entertaining program addresses common hazards found in the office environment and motivates your employees to use best practices to ensure their safety.

OFFICE SAFETY: IT’S NOT MAGIC COURSE TOPICS:

• Slips, Trips and Falls.
• Proper Lifting Techniques.
• Ergonomic Related Risk Factors.
• Good Housekeeping.
• Hazard Communication.
• Electrical Safety.
• Fire Safety.

ONLINE ASSESSMENT: A brief quiz is included with this course in order to evaluate comprehension of the material. A certificate is available upon receiving 80% or greater (within three attempts) on the quiz.

ONLINE CERTIFICATE OF COMPLETION: Upon successful completion of this online course, a certificate of completion will be available to download and print.

This course is designed to teach supervisors and management about responsibilities when conducting orientations, how to create a template or trainer’s guide, and how to effectively prepare for orientation sessions.

ORIENTATION: TRAIN THE TRAINER COURSE TOPICS:

• Orientation definition.
• Reasons for conducting orientations.
• Legal requirements.
• Due diligence.
• When to conduct orientations.
• How to create an orientation template.
• Orientations for contractors.
• Preparation tips for trainers.
• Orientation record keeping.

ONLINE ASSESSMENT: Testing conducted throughout this online Orientation: Train the Trainer course is designed to reinforce the information presented. A mark of 80% must be achieved in order to receive a certificate of completion. Participants are able to repeat the course two more times if the pass mark is not achieved on the first attempt. Print materials for this course can be accessed online.

ONLINE CERTIFICATE OF COMPLETION: Upon successful completion of this online course, a certificate of completion will be available to download and print.

This program addresses a crucial issue in the workplace: respect. Respect is reflected in a broad range of behaviour. It’s opposite, disrespectful behaviour, encompasses behaviour that includes racial and sexual harassment, and discrimination. The consequences of disrespectful behaviour for employees and the company can be devastating. Everyone deserves a respectful workplace, and this program will help you be able to do your part in creating one.

PREVENTING WORKPLACE HARASSMENT FOR EMPLOYEES COURSE TOPICS:

• Describe the laws that prohibit workplace harassment.
• State the legally protected classes.
• List the elements of a sound anti-harassment policy.
• Provide definitions and example of discrimination, harassment and sexual harassment.
• Give examples of quid pro quo and hostile work environment.
• State the actions to take if you become aware of workplace harassment.

ONLINE ASSESSMENT: Testing conducted throughout this online Preventing Workplace Harassment for Employees course is designed to reinforce the information presented. A mark of 80% must be achieved in order to receive a certificate of completion. Participants are able to repeat the course two times if the pass mark is not achieved on the first attempt. Print materials for this course can be accessed online.

ONLINE CERTIFICATE OF COMPLETION: Upon successful completion of this online course, a certificate of completion will be available to download and print.

This course helps your employees learn or refresh their knowledge on sexual harassment in the workplace.

SEXUAL HARASSMENT AWARENESS FOR EMPLOYEES COURSE TOPICS:

• What sexual harassment is, where it can happen and who can be involved.
• The consequences of sexual harassment in the workplace.
• The different types of sexual harassment and how to recognize them.
• How to take action if you feel you are being harassed.
• How to help others who are being sexually harassed.

ONLINE TESTING: Testing conducted in this online Sexual Harassment Awareness for Employees course is designed to reinforce the information presented. A mark of 80% must be achieved in order to receive a certificate of completion. Users are able to repeat the course twice if the pass mark is not achieved.

ONLINE CERTIFICATE OF COMPLETION: Upon successful completion of this online course, a certificate of completion will be available to download and print.

This course for managers, supervisors and employees describes the characteristics of a respectful workplace, demonstrates various types of harassment and bullying, and gives a comprehensive overview of Ontario Bill 168, BC Bill 14 and the Canadian Human Rights Act as they relate to respectful workplace conduct.

The course identifies the responsibilities of employers, supervisors, and workers with regard to prevention and response, and provides practical strategies to improve communication and create a positive workplace environment.

The unique “edutainment” format brings key issues and learning points to life with interactive discussion and powerful, realistic scenes performed by professional actors.

THE RESPECTFUL WORKPLACE COURSE TOPICS:

• What constitutes harassment, bullying, and retaliation.
• The negative impact of non-respectful behaviour.
• The difference between impact and intent.
• How to effectively prevent harassment and bullying.
• How to effectively respond should harassment or bullying occur.
• Manager and supervisor responsibilities.
• How and why to use the company complaint procedure.
• The importance of respectful behaviour in the workplace community.

ONLINE TEST: Testing conducted throughout this Respectful Workplace Online course is designed to reinforce the information presented and promote internalization of the concepts. A mark of 80% must be achieved in order to receive a certificate of completion. Participants are able to repeat the course twice if the pass mark is not achieved.

ONLINE CERTIFICATE OF COMPLETION: Upon successful completion of this online course, a certificate of completion will be available to download and print.

A good wellness and fitness program can significantly improve employees’ safety records. Studies have found that accidents and injuries occur less frequently with employees who are healthier and in better shape.

This high-impact training shows employees how small changes in lifestyles can produce big benefits. While wellness is a gradual process, eliminating negative lifestyle factors can help keep employees healthy.

WELLNESS AND FITNESS COURSE TOPICS:

• The importance of “attitude”.
• Blood pressure and other stress related conditions.
• Smoking.
• Nutrition and weight control.
• Drug and alcohol use.
• Exercise.

ONLINE TEST: Testing conducted in this online Wellness and Fitness course is designed to reinforce the information presented. A mark of 80% must be achieved in order to receive a certificate of completion. Participants are able to repeat the course twice if the pass mark is not achieved.

ONLINE CERTIFICATE OF COMPLETION: Upon successful completion of this online course, a certificate of completion will be available to download and print.

This course will examine workplace bullying and workplace violence. Both cause health, safety, and economic problems for employers and employees.

After completing this course, learners will be able to:

• Distinguish between professional disagreements and workplace bullying or violence.
• Define bullying in the workplace.
• Describe how bullying and violence impact the workplace.
• Recognize warning signs of workplace bullying and workplace violence.
• Identify actions that can be taken to prevent bullying and workplace violence.

WORKPLACE BULLYING & VIOLENCE: TRAINING FOR EMPLOYEES COURSE TOPICS:

• What workplace bullying is.
• The different forms of bullying and behaviors that are illegal.
• The repercussions of “second hand bullying”.
• How bullying can be prevented.
• Actions employees can take when if they are a bullying victim or witness someone being bullied.
• What workplace violence is, its causes and warning signs.
• Actions employees can take to prepare for workplace violence.
• The effect of domestic violence on the workplace.

ONLINE TEST: Testing conducted in this online Workplace Bullying & Violence: Training for Employees course is designed to reinforce the information presented. A mark of 80% must be achieved in order to receive a certificate of completion. Users are able to repeat the course twice if the pass mark is not achieved.

ONLINE CERTIFICATE OF COMPLETION: Upon successful completion of this online course, a certificate of completion will be available to download and print.